Re: RAT In-House Ticketing

[ActorsGng1@aol.com]

Happy New Year to you all and Best Wishes for a wonderful, fulfilling and 
challenging 2000.  

Thanks to the many of you who responded to my query about ticketing and I 
would still love to hear anyone else's experiences and thoughts.  I've 
included the original posting below.

Thank you,

Mark Seldis
Actors' Gang Theater

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Hey everyone,

I have a few questions for those theatres who do in-house ticketing (vs. 
using a service such as Tickets L.A.):

Do you just use a voicemail line which instructs patrons to leave their name, 
number, and date and number of tickets?  Do you automatically call back to 
confirm or just tell them to assume it's confirmed unless they hear otherwise?

Do you accept credit cards?  Do you have patrons leave the number and then 
run it through or do you do that at the door?  Do you accept credit cards at 
the door or just cash/checks?  

What credit card service do you use? How's it working?

Please add how many seats you have.

I know these are a lot of questions, but we're considering doing our own 
ticketing and I just wanted to get an idea of what theatres are doing and 
patrons are used to.

Thanks,

Mark Seldis
Actors' Gang